Author Question: Emotional ________ occurs when employees are expected to express feelings that are at odds with how ... (Read 81 times)

Redwolflake15

  • Hero Member
  • *****
  • Posts: 569
Emotional ________ occurs when employees are expected to express feelings that are at odds with how they are actually feeling.
 
  A) targeting
  B) dissonance
  C) fluctuation
  D) role playing

Question 2

What are the reasons for studying organizational behavior? Who should possess this working knowledge?
 
  What will be an ideal response?



leahm14

  • Sr. Member
  • ****
  • Posts: 322
Answer to Question 1

B

Answer to Question 2

Organizational behavior is studied for the ability to use its tools to understand behavior in organizations. In addition, one may learn how to use and apply these concepts so that individuals, groups, and the organization can better achieve their goals. While a working knowledge of organizational behavior is important to employees at all levels, this knowledge is especially important to managers.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Computer programs are available that crosscheck a new drug's possible trade name with all other trade names currently available. These programs detect dangerous similarities between names and alert the manufacturer of the drug.

Did you know?

The term pharmacology is derived from the Greek words pharmakon("claim, medicine, poison, or remedy") and logos ("study").

Did you know?

The human body produces and destroys 15 million blood cells every second.

Did you know?

Cancer has been around as long as humankind, but only in the second half of the twentieth century did the number of cancer cases explode.

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

For a complete list of videos, visit our video library