Indirect or deferred consequences that result from immediate change actions are _____.
a. not predictable and should be eliminated
b. the same thing as overt organization components
c. second-order consequences that need to be considered in the selection of a change strategy
d. not predictable and should be ignored as there is not much that can be done to control them
e. none of the above
Question 2
What does WATNA stand for?
A. Worst Alternative to Negative Agreement
B. Worst Agreement to a Negative Alternative
C. Worst Alternative to a Negotiated Agreement
D. Worst Agreement to a Negotiated Alternative