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Author Question: When writing correspondence that is communicating negative information: A) Make sure the ... (Read 67 times)

bobbysung

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on: Jul 7, 2018
When writing correspondence that is communicating negative information:
 
  A) Make sure the correspondence expresses your frustration and anger
 
  B) Make the negative information addressed to the person, not the situation
 
  C) Have a coworker proofread the correspondence to ensure your frustration is clearly expressed
 
  D) Make your correspondence is free from emotion

Question 2

Written communication:
 
  A) Is only used when sending a message to individuals outside the company
 
  B) Must always be placed on company letterhead
 
  C) Should always be proofread by a coworker before being sent
 
  D) None of the above


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helenmarkerine

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Reply #1 on: Jul 7, 2018
Answer to Question 1

D

Answer to Question 2

B


bobbysung

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Reply 2 on: Jul 7, 2018
Gracias!

lindahyatt42

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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