Author Question: Which of the following portrays the improved product development benefit of a customer relationship ... (Read 68 times)

Beheh

  • Hero Member
  • *****
  • Posts: 520
Which of the following portrays the improved product development benefit of a customer relationship management (CRM) system?
 
  A) learning how each customer defines product and service quality so that customized product, pricing, and services can be designed or developed collaboratively
  B) providing product information, sales status, support information, issue tracking, and so on
  C) providing integrated information that removes information handoffs thereby speeding both sales and support processes
  D) enabling improved record keeping and efficient methods of capturing customer complaints that help to identify problems faster
  E) tracking customer behavior over time that helps to identify future opportunities for product and service offerings

Question 2

As defined by the National Institute of Standards and Technology (NIST), ________ is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and
 
  released with minimal management effort or service provider interaction.A) Green computing
  B) Social networking
  C) Internetworking
  D) Web phishing
  E) Cloud computing



mfedorka

  • Sr. Member
  • ****
  • Posts: 324
Answer to Question 1

E

Answer to Question 2

E



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Pubic lice (crabs) are usually spread through sexual contact. You cannot catch them by using a public toilet.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

To combat osteoporosis, changes in lifestyle and diet are recommended. At-risk patients should include 1,200 to 1,500 mg of calcium daily either via dietary means or with supplements.

Did you know?

Inotropic therapy does not have a role in the treatment of most heart failure patients. These drugs can make patients feel and function better but usually do not lengthen the predicted length of their lives.

Did you know?

Malaria was not eliminated in the United States until 1951. The term eliminated means that no new cases arise in a country for 3 years.

For a complete list of videos, visit our video library