Author Question: Which of the following statements describes a customer service activity? A) receiving and storing ... (Read 92 times)

vinney12

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Which of the following statements describes a customer service activity?
 
  A) receiving and storing materials
  B) transforming customers' inputs into the final product
  C) inducing buyers to purchase the product
  D) assisting customers with the use of the product

Question 2

Which of the following activities in the business intelligence process involves delivering business intelligence to the knowledge workers who need it?
 
  A) data acquisition
  B) BI analysis
  C) publish results
  D) data mining



shayla

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Answer to Question 1

D

Answer to Question 2

C



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