Author Question: Information systems must be developed by following ________ that ensure(s) the best possible quality ... (Read 72 times)

Wadzanai

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Information systems must be developed by following ________ that ensure(s) the best possible quality and the best possible use of resources.
 
  A) rules of thumb
  B) a methodology
  C) government regulations
  D) a pricing theory

Question 2

Briefly describe the four components of the Internet mindset.
 
  What will be an ideal response?



ergserg

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Answer to Question 1

B

Answer to Question 2

1. The Internet enables personal communication; mass marketing is no longer appropriate.
2. Customer contact should be interactive not broadcast. Get the message, listen to the customer, and capture the feedback.
3. The customer should be served in his/her time frame and place; not at the organization's convenience.
4. Content and services must be driven by listening to bottom-up feedback.



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