The RN overhears the nurses' aide speaking in a harsh tone to Mrs. Smith, who has some early Alzheimer's memory loss. When the aide leaves the room, the RN talks with her. Which would be the most appropriate approach?
A) You must remember to watch your tone of voice with patients. Someone might overhear.
B) Do you think it would be a good idea to have an in-service on dealing with Alzheimer's patients?
C) I am concerned about your conversation with Mrs. Smith. It seemed short and impatient.
D) I have decided to reassign Mrs. Smith to another aide.
Question 2
An RN is orienting a new graduate nurse to the unit and has found this individual's charting to be inadequate. What is the most appropriate statement to initiate a discussion with the new RN?
A) Tell me in your own words what you intend your charting to convey.
B) Your charting is nondescriptive.
C) Do you think a refresher course in charting would help you?
D) Are you having difficulty assessing your patient?
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