The degree to which health services for individuals and ...

[Lisaclaire]

The degree to which health services for individuals and populations increases the likelihood of desired health outcomes that are consistent with current professional knowledge is known as the ____.
 
  a. Care delivery quotient
  b. Excellence index
  c. Quality of health care
  d. Standard of care

Question 2

Management offers a day of pampering at a spa if nurses agree to work 3 out of 4 weekends over the summer. This type of power is known as:
 
  a. coercive.
  b. expert.
  c. legitimate.
  d. reward.

[mjenn52]

Answer to Question 1

C
Quality of health care is defined as the degree to which health services for individuals and popu-lations increases the likelihood of desired health outcomes that are consistent with current pro-fessional knowledge (Lohr, 1990).

Answer to Question 2

D
French and Raven's five sources of power (1959) include reward, coercive, expert, referent, and legitimate. When reward power is used, most people comply because of the positive benefits of doing so.

[Lisaclaire]

Thanks for the timely response, appreciate it

[diana chang]

Wow, this really help