« previous next »

Author Question: Which communication technique is used to handle patient complaints? a. Persuasion b. Bargaining ... (Read 74 times)

EY67

  • Hero Member
  • *****
  • Posts: 531
on: Jul 7, 2018
Which communication technique is used to handle patient complaints?
 
  a. Persuasion
  b. Bargaining
  c. Negotiation
  d. Nonverbal cues

Question 2

Research in psychoneuroimmunolo gy will be helpful to nurses for what reason?
 
  a. To enhance holistic care
  b. To facilitate collaboration among disciplines
  c. To foster the client-patient relationship
  d. To identify the most appropriate medical interventions


bimper21

  • Sr. Member
  • ****
  • Posts: 309
Reply #1 on: Jul 7, 2018
Answer to Question 1

C
Negotiation is used to educate clients and other professionals about nurses' roles and contribu-tions, to interact with vendors, and to deal with patient and client complaints.

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

EY67

  • Hero Member
  • *****
  • Posts: 531
Reply #2 on: Jul 7, 2018
Thank you


bimper21

  • Sr. Member
  • ****
  • Posts: 309
Reply #3 on: Jul 7, 2018
No problemo


« previous next »
 

Did you know?

More than 20 million Americans cite use of marijuana within the past 30 days, according to the National Survey on Drug Use and Health (NSDUH). More than 8 million admit to using it almost every day.

Did you know?

Immunoglobulin injections may give short-term protection against, or reduce severity of certain diseases. They help people who have an inherited problem making their own antibodies, or those who are having certain types of cancer treatments.

Did you know?

Famous people who died from poisoning or drug overdose include, Adolf Hitler, Socrates, Juan Ponce de Leon, Marilyn Monroe, Judy Garland, and John Belushi.

Did you know?

Most strokes are caused when blood clots move to a blood vessel in the brain and block blood flow to that area. Thrombolytic therapy can be used to dissolve the clot quickly. If given within 3 hours of the first stroke symptoms, this therapy can help limit stroke damage and disability.

Did you know?

Asthma cases in Americans are about 75% higher today than they were in 1980.

The nurse assesses the patient's ability to use the walker correctly The nurse assesses the patient's ability to use the walker correctly
Client on IV patient-controlled analgesia (PCA). Client on IV patient-controlled analgesia (PCA).
Patient teaching: nail assessment Patient teaching: nail assessment
PET Scans of a Patient with Parkinsonian Symptoms PET Scans of a Patient with Parkinsonian Symptoms
Each patient is greeted by the receptionist. Each patient is greeted by the receptionist.
A partnership between the patient and the health care provider. A partnership between the patient and the health care provider.
Video: Resting membrane potential - electrical polarity and maintenance requirements

For a complete list of videos, visit our video library