Author Question: The risk manager wants to illustrate the causes that have been leading to an increase in patient ... (Read 59 times)

Shelles · **on:** Jul 7, 2018

The risk manager wants to illustrate the causes that have been leading to an increase in patient misidentification. The most appropriate tool to use is a:

a. pareto chart.
b. control chart.
c. fishbone diagram.
d. detailed flowchart.

Question 2

Use of Pender's Health Promotion Model is an effective approach to weight control.

Indicate whether the statement is true or false

wuly · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

C
The fishbone diagram resembles diagramming sentences. The effect is illustrated in a box at the end of a midline (or head of the fish). The causes are generally four or five categories of ele-ments that might contribute to the effect (e.g., machines, methods, people, materials, and mea-surements) and the specific activities. Under each of these category headings, individual items that might lead to the effect are listed. By diagramming all of the possible contributors, the pre-dominant or root causes may be found more readily.

Answer to Question 2

T