Author Question: A number of techniques that can facilitate multicultural communication have been identified. Which ... (Read 76 times)

cartlidgeashley · **on:** Jul 8, 2018

A number of techniques that can facilitate multicultural communication have been identified. Which one of these would not facilitate multicultural communication?

a. avoid the use of slang terms
b. recognition that educational backgrounds in nursing may be vastly different
c. providing your coworkers with resources that may help to reinforce verbal communication
d. using you statements when offering constructive criticism

Question 2

When working with staff from different cultures, it is important to realize that there may be different perceptions of a variety of areas that are inherent in the health care regime.

Which of the following is not one of these potential areas of differing perception? a. staff responsibilities c. locus of control
b. the health care practitioner d. time orientation

carojassy25 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

D
Some techniques that may help to facilitate communication among multicultural workers include: 1) avoiding the use of slang terms, 2) recognizing that each of your coworkers probably has an educational background in nursing that is different from yours, and 3) providing your coworkers with resources, such as written protocols and procedures to reinforce verbal communication. When providing constructive criticism, it is important to use I statements instead of you statements, remembering to praise your coworker's competency in technical skills, and inspiring self-confidence.

Answer to Question 2

B
Working with staff from different cultures brings with it differing perceptions of the health care regime and its inherent elements. Some potential areas of difference that may impact nursing health care service delivery include: staff responsibilities, the role of the nurse (not health care practitioner), locus of control, time orientation, educational differences, and language differences.