It has been reported to the nurse manager that an employee is ...

[Pineapplelove6]

It has been reported to the nurse manager that an employee is repeatedly parking in the patient/visitor parking area. What actions should the manager take?
 
  1. Confront the employee.
  2. Check the parking lot each morning.
  3. Discuss the issue at the next employee appraisal.
  4. Give an in-service to the staff on parking policy.

Question 2

A terminated employee files a grievance against the nurse manager. Which of the following items would benefit the employee?
 
  1. The nurse manager kept the employee informed of expectations and performance.
  2. The nurse manager documented frequent problems with no coaching.
  3. The nurse manager addressed problems in a timely manner.
  4. The nurse manager kept the human resources department informed of employee policy violations.

[jrpg123456]

Answer to Question 1

1
Explanation: 1. When there is a policy violation, it is necessary to confront the employee. The steps of
confrontation are similar to those of coaching. It is not necessary for the manager to use
valuable time checking the parking lot. The problem cannot wait until the next employee
appraisal. It is not fair to discuss the issue with the entire staff.

Answer to Question 2

2
Explanation: 1. If the nurse manager has identified a problem, there must be documented attempts to correct
the behavior through coaching, discipline, and/or punishment. Keeping the employee
informed of expectations and performance, addressing problems in a timely manner, and
keeping HR informed of policy violations are all appropriate actions by the manager.

[Pineapplelove6]

Excellent

[epscape]

TYSM