Author Question: The staff development trainer is preparing teaching materials that focus on the basic elements of ... (Read 118 times)

P68T · **on:** Jul 8, 2018

The staff development trainer is preparing teaching materials that focus on the basic elements of communication. In which order should the trainer explain the simplest process of communication?

1. Receiver sends a response
2. Sender develops a message
3. Receiver receives the message
4. Sender transmits the message
5. Receiver interprets the message

Question 2

What is true about composing an e-mail communication?

1. It is not necessary to use capitalization.
2. One can use the passive voice.
3. Punctuation rules are relaxed.
4. E-mail is not private.

pratush dev · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

Correct Answer: 2, 4, 3, 5, 1

The simplest form of communication occurs as follows: sender develops a message; sender transmits the message; receiver receives the message; receiver interprets the message; and receiver sends a response.

Answer to Question 2

Correct Answer: 4

When composing an e-mail, the author should remember that e-mail cannot be considered private. Therefore, sensitive information should not be included. Regular composition rules of capitalization and punctuation should be followed. The author should use active voice rather than passive voice.