Author Question: Which of these is a measured outcome from a performance improvement process perspective? a. ... (Read 109 times)

james · **on:** Jul 8, 2018

Which of these is a measured outcome from a performance improvement process perspective?

a. Overtime hours worked by the RNs
b. Identifying the responsible person for a patient's fall
c. Sternal infection rates in cardiac surgery patients
d. Method of shift report

Question 2

An independent group of items, people, or procedures with a common purpose is called a(n):

a. process. c. system.
b. goal. d. organization.

chereeb · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

C

Feedback
A This is not a performance improvement outcome.
B This is not a performance improvement outcome.
C The number and frequency of sternal wound infections are patient outcomes.
D This is not a performance improvement outcome.

Answer to Question 2

C
Systems are independent groups of people, processes, or items with a common purpose or goal.
Organizations are made up of various systems such as different departments (i.e., radiology,
laboratory, and cardiology) or processes (i.e., QI or risk management departments).