Which of these is a measured outcome from a performance ...

[james]

Which of these is a measured outcome from a performance improvement process perspective?
 
  a. Overtime hours worked by the RNs
  b. Identifying the responsible person for a patient's fall
  c. Sternal infection rates in cardiac surgery patients
  d. Method of shift report

Question 2

An independent group of items, people, or procedures with a common purpose is called a(n):
 
  a. process. c. system.
  b. goal. d. organization.

[chereeb]

Answer to Question 1

C

Feedback
A This is not a performance improvement outcome.
B This is not a performance improvement outcome.
C The number and frequency of sternal wound infections are patient outcomes.
D This is not a performance improvement outcome.

Answer to Question 2

C
Systems are independent groups of people, processes, or items with a common purpose or goal.
Organizations are made up of various systems such as different departments (i.e., radiology,
laboratory, and cardiology) or processes (i.e., QI or risk management departments).

[james]

Wow, this really help

[ttt030911]

Thanks for the timely response, appreciate it