Author Question: When developing a quality improvement program, what is the most important aspect of the program that ... (Read 103 times)

piesebel · **on:** Jul 8, 2018

When developing a quality improvement program, what is the most important aspect of the program that should be considered?

a. Vision and values of the agency
b. Standards used to provide care
c. Results of nursing care
d. Evaluation of process changes

Question 2

A quality assurance manager does an audit and six months later returns to see if the problem has been eliminated. This step

a. Involves selecting explicit criteria for quality care
b. Includes the review of records
c. Requires a peer review of all cases that do not meet criteria
d. Completes the audit process