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Author Question: What focuses on using information about customers to create marketing strategies that develop and ... (Read 77 times)

joblessjake

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  • Posts: 555
on: Jul 14, 2018
What focuses on using information about customers to create marketing strategies that develop and sustain desirable customer relationships?
 A) Customer relationship management
  B) Electronic data interchange
  C) Business-to-consumer marketing
  D) Strategic partnerships
  E) The marketing concept

Question 2

In the context of customer satisfaction, which of the following happens when a marketer falls into the trap of underpromising?
 A) A product's price reduces extensively
  B) Competitors begin to manufacture a similar product
  C) Less customers try a product
  D) A product loses importance


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essyface1

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Reply #1 on: Jul 14, 2018
Answer to Question 1

A

Answer to Question 2

C


joblessjake

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Reply 2 on: Jul 14, 2018
Wow, this really help

lindahyatt42

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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