A chief nursing officer (CNO) wishes to ensure that the ...

[mpobi80]

A chief nursing officer (CNO) wishes to ensure that the organization has a strong ethical orientation. Which actions by the CNO would be priorities? (Select all that apply.)
 
  a. Create an ethics committee that can support organizational values.
  b. Establish a corps of in-house chaplains to respond to all emergencies.
  c. Model assertive communication when working with other disciplines.
  d. Offer frequent onsite education on organizational ethics and values.
  e. Publish procedures employees can use when they see ethical violations.

Question 2

A nurse manager is briefed by hospital administration about a new nursing expectation. The manager educates the nursing staff on the unit about the new policies. The student studying communication understands this as what type of communication?
 
  a. Downward
  b. Horizontal
  c. Intraprofessional
  d. Vertical

[yasmin]

Answer to Question 1

A, D, E
The ethics committee can create a supportive infrastructure and can also examine ethical issues, creating guidelines or processes.
Educating employees on ethical issues, including how to recognize and work through them and correlating them to organizational values, would be a strong component of an ethical organizational culture.
All employees need to understand their options when they witness a violation of organizational ethics.
In-house chaplain support for emergencies is a valuable tool, but this would not necessarily help establish and maintain an ethical organizational culture.
Using assertive communication is important when working with others and might demonstrate an organizational value of respect, but it would not in itself ensure a strong ethical organizational culture.

Answer to Question 2

A
Downward communication occurs from those in higher-level positions to those in lower-level positions, often in the form of commands. Horizontal communication often occurs among peers in working groups. Intraprofessional communication would occur between members of different professions. Vertical communication can be part of both formal and informal processes.

[mpobi80]

Excellent

[phuda]

Gracias!