Answer to Question 1
ANS: 1
Coercion occurs when a manager uses reward power to treat employees negatively.
Answer to Question 2
ANS: 3
Reward power is giving rewards to others. This concept of giving rewards can change a person's behavior, and some managers use this power to manipulate others. A manipulative manager identifies and rewards favorite employees. These managers are recognizable because of obvious unfair conditions in the work environment.