The nurse brings the patient's lunch tray into the room and sets ...

[bio_gurl]

The nurse brings the patient's lunch tray into the room and sets it on the over-bed table, positioning it so that it is comfortable for the patient to eat.
 
  The patient sweeps the tray off the table, screaming Get this slop out of here I'm not hungry. What response by the nurse reflects therapeutic communication? (Select all that apply)
  1.
  You seem angry. Would you like to talk about what's bothering you?
  2.
  That behavior in unacceptable. You could simply ask me to remove the tray.
  3.
  Why did you do that? Now I have to clean up that mess.
  4.
  How would you feel in my place if someone did that to you?
  5.
  You need to eat to maintain your strength. I'll get another tray.

Question 2

Passive-aggressive behavior is demonstrated by the nurse who:
 
  1.
  gossips about other people.
  2.
  constantly complains during shift report.
  3.
  complains to everyone except the right person.
  4.
  all of the above.

[Silverbeard98]

Answer to Question 1

ANS: 1, 2
First the nurse should acknowledge the patient's emotion and attempt to learn more. Assertive communication can be therapeutic, and it would be appropriate to tell the patient the behavior is unacceptable.

Answer to Question 2

ANS: 4
All of these are examples of passive-aggressive behavior, which is common among nurses. People who exhibit this behavior are not focused on solving problems and helping others to understand, learn, or change.

[bio_gurl]

TYSM

[amit]

Gracias!