A teenager gets a C in algebra. The mother angrily states, All ...

[ashley]

A teenager gets a C in algebra. The mother angrily states, All you ever do is listen to music and text your friends.
 
  The teenager replies, What is it that you're really upset about, mom? Which response pattern is the teenager expressing? A. Clouding and fogging
  B. Shifting from content to process
  C. Delaying assertively
  D. Assuming responsibility for one's own statements

Question 2

A client continually waits more than an hour before being seen at the mental health clinic. The client approaches the nurse and states, When I have to wait for more than an hour to be seen, I feel like my time is not important.
 
  The nurse recognizes this as what type of behavior? A. Aggressive behavior
  B. Assertive behavior
  C. Passiveaggressive behavior
  D. Passive behavior

[efwsefaw]

Answer to Question 1

B
This response reflects the use of shifting from content to process. The teenager is changing the focus of the communication from discussing the topic at hand to analyzing what is actually going on in the interaction.

Answer to Question 2

B
This response is assertive. The client is openly expressing feelings and attempting to correct a stressful situation.

[ashley]

Great answer, keep it coming

[Jossy]

Thanks for the timely response, appreciate it