The nurse has worked for several weeks to teach a client to use ...

[laurencescou]

The nurse has worked for several weeks to teach a client to use assertiveness techniques.
  The remark by the client that the nurse should evaluate as demonstrating assertiveness is
 
  a. I think you're a real jerk..
  b. I wish I knew what the best course of action would be..
  c. I wish I believed I have the right to refuse overtime..
  d. When you shout at me, I feel embarrassed. Please lower your voice..

Question 2

A client who was widowed 18 months ago tells the nurse I have gotten to the point that I can
  remember the good times my wife and I shared without getting a lump in my throat.
 
  Sometimes I
  even think about the disappointments, like not having children. I have gotten used to being without
  her by my side.. The nurse can make the evaluation that the work of mourning
  a. is beginning.
  b. is progressing abnormally.
  c. is at or near completion.
  d. has not begun.

[itsakadoozi]

Answer to Question 1

ANS: D
This technique is confrontationally assertive. It points out a fact and asks for a change of behavior.
Option A is aggressive communication. Option B is passive/acquiescent. Option C: This statement
reflects doubt about personal rights, a block to assertiveness.

Answer to Question 2

C
The work of mourning has been successfully completed when the bereaved can remember both
positive and the negative memories about the deceased and when the task of restructuring the
relationship with the deceased is completed.

[laurencescou]

Gracias!

[Jossy]

Thanks for the timely response, appreciate it