A nurse is using therapeutic communication with a patient. Which ...

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A nurse is using therapeutic communication with a patient. Which technique will the nurse use to ensure effective communication?
 
  a. Interpersonal communication to change negative self-talk to positive self-talk
  b. Small group communication to present information to an audience
  c. Electronic communication to assess a patient in another city
  d. Intrapersonal communication to build strong teams

Question 2

A nurse is standing beside the patient's bed. Nurse: How are you doing? Patient: I don't feel good. Which element will the nurse identify as feedback?
 
  a. Nurse
  b. Patient
  c. How are you doing?
  d. I don't feel good.

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Answer to Question 1

ANS: C
Electronic communication is the use of technology to create ongoing relationships with patients and their health care team. Intrapersonal communication is self-talk. Interpersonal communication is one-on-one interaction between a nurse and another person that often occurs face to face. Public communication is used to present information to an audience. Small group communication is interaction that occurs when a small number of persons meet. When nurses work on committees or participate in patient care conferences, they use a small group communication process.

Answer to Question 2

ANS: D
I don't feel good is the feedback because the feedback is the message the receiver returns. The sender is the person who encodes and delivers the message, and the receiver is the person who receives and decodes the message. The nurse is the sender. The patient is the receiver. How are you doing? is the message.

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Thanks for the timely response, appreciate it

[Jossy]

TYSM