What is one of the primary complaints that customers have about ...

[JMatthes]

What is one of the primary complaints that customers have about service technicians?
 
  A) Not arriving when they were expected B) Using off-brand replacement parts
  C) Talking too much D) Not talking enough

Question 2

The three types of ICE exam that a student may take include:
 
  A) Heating, Air conditioning, and Air Movement.
  B) Residential, Commercial, and Industrial.
  C) Residential Heating and Air Conditioning, Light Commercial Heating and Air Conditioning, and Commercial Refrigeration.
  D) Residential Heating and Air Conditioning, Commercial Heating and Air Conditioning, and Industrial Process Refrigeration.

[trampas]

Answer to Question 1

A

Answer to Question 2

C

[JMatthes]

Thank you!

[trampas]

Always glad to help...