Answer to Question 1
D
Answer to Question 2
Managers must protect employees from sexual harassment. Quid pro quo harassment occurs when someone expects a sexual action as a condition of employment, continued employment or advancement. Hostile environment harassment occurs when the work atmosphere is sexually demeaning or intimidating. Operations should have a zero-tolerance policy against sexual harassment. Managers should help employees understand what sexual harassment is. They should also encourage open communication, set a good example, and address signs of harassment. An alleged victim should report the complaint initially to his or her direct supervisor unless that person is the subject of the complaint. All claims should be thoroughly investigated in accordance with any laws and company policy. Employees should not discuss the situation with others and, if possible, the manager should change the work schedule so the parties do not work together. A third person should always witness discussions between the manager and the accused employee.
Nonsexual harassment involves unwelcomed conduct based on race, color, religion, pregnancy, national origin, age, disability, or genetic information. An employer will be liable for harassment by a supervisor unless he or she can prove that reasonable effort was made to prevent and promptly correct the behavior or the employee unreasonably failed to take advantage of preventive or corrective opportunities provided.
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