Author Question: Which of the following is one thing that could make a client feel at ease at the initial interview? ... (Read 103 times)

Pea0909berry · **on:** Aug 3, 2018

Which of the following is one thing that could make a client feel at ease at the initial interview?

a. Tape everything they say.
b. Offer a beverage.
c. Avoid eye contactit just makes people nervous.
d. Leave them alone. You're not there to entertain them.

Question 2

The best preparation for conducting a client interview would not be:

a. Finding a comfortable setting, free of distractions.
b. Preparing and memorizing a script that covers all the necessary information in a typical case.
c. Preparing for note-taking, with back-up supplies available.
d. Familiarizing yourself with the client file.