Which of the following is one thing that could make a client feel ...

[Pea0909berry]

Which of the following is one thing that could make a client feel at ease at the initial interview?
 
  a. Tape everything they say.
  b. Offer a beverage.
  c. Avoid eye contactit just makes people nervous.
  d. Leave them alone. You're not there to entertain them.

Question 2

The best preparation for conducting a client interview would not be:
 
  a. Finding a comfortable setting, free of distractions.
  b. Preparing and memorizing a script that covers all the necessary information in a typical case.
  c. Preparing for note-taking, with back-up supplies available.
  d. Familiarizing yourself with the client file.

[fatboyy09]

Answer to Question 1

b

Answer to Question 2

b

[Pea0909berry]

Great answer, keep it coming

[kusterl]

Thanks for the timely response, appreciate it