Author Question: Explain the procedure for pouring wine once the cork has been removed. What will be an ideal ... (Read 49 times)

nummyann

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Explain the procedure for pouring wine once the cork has been removed.
 
  What will be an ideal response?

Question 2

In some properties, servers must reimburse the restaurant for any money lost because of guests who walk. In other restaurants, the property absorbs the loss. Who do you think should be held responsible? Why?
 
  What will be an ideal response?



epscape

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Answer to Question 1

Once the cork has been removed, and the lip of the bottle wiped with a clean side towel, the server should pour about one ounce of wine for tasting purposes. the bottle should be held at the base with the label facing up while pouring

Answer to Question 2

It is wise to talk with persons with knowledge of applicable labor laws in a specific state to determine what, if any, discretion the manager may have. Federal wage laws prohibit server re-imbursement if doing so reduces their compensation to below minimum wage. Restaurant managers need to think about the lowered employee morale versus higher revenue aspects of this decision. Also, is it possible that the restaurant manager is, at least in part, at fault for not designing a system that minimizes walk-outs?



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