Answer to Question 1
Common problems/potential solutions that can occur when casual service properties offer carry-out service include:
Orders that are called in may not be picked-up by customers Require credit/debit card payment at the time of ordering.
Food is cold or otherwise of low quality when consumed Consider whether some items should not be offered for carry-out service because of excessive quality deterioration during transport time.
Food pick-up area crowded because of table service customers waiting in the same area Consider this potential problem at time of construction or at time of re-modeling to determine whether practical remodeling changes can be made.
Potential advantages of using a decentralized purchasing system include reduced bureaucracy and increased ability to make purchasing procedure and product modifications based on the needs of an individual operation.
Answer to Question 2
A champagne glass is a slim flute shape design, which keeps the champagne from
losing its bubbles too quickly. A white wine glass is normally taller and narrower by design compared to the red wine glass that is a balloon-like shape, which helps the wine to breathe by exposing more of its surface area. The balloon-like shape allows the guest to swirl the wine in the glass as it reacts with air. Refer to Figure 3.13, Glass Shapes.
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