Explain basic procedures for setting team goals. What will be ...

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Explain basic procedures for setting team goals.
 
  What will be an ideal response?

Question 2

Summarize the importance of proper facility design, layout, dcor, and atmosphere to successful beverage operations.
 
  What will be an ideal response?

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Answer to Question 1

Goals provide a purpose for work and also help determine whether that purpose was achieved. Employees are likely to accept team goals if each team member has provided input in their development.

There are three basic types of team goals, which involve team building, gathering and communicating information, and understanding what must be done and the best ways to do it. Goals are most effectively developed when there is a trusting environment, effective communication, and a strong connection to a business need.

Answer to Question 2

Facility layout and design is crucial to the success of a beverage operation. A facility's overall design directly affects the type of guests who will choose the operation as well as how well those guests are served. It is important that the facility be designed with guests' needs foremost in mind. The design and layout should also allow for efficiency in the operation of the facility. Adequate workspace and storage needs must be considered. Additionally, employee productivity is directly affected by an operation's design, as is the quality of guest services provided. Seating, flooring, and lighting are important considerations that add to an establishment's dcor and atmosphere.