This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Taking the wine order is typically performed in what stage of the service encounter? a. ... (Read 60 times)

s.tung

  • Hero Member
  • *****
  • Posts: 577
on: Aug 10, 2018
Taking the wine order is typically performed in what stage of the service encounter?
 
  a. In-process
  b. Postarrival
  c. Postprocess
  d. Preprocess
  e. None

Question 2

In learner-controlled programs, employees are trained as a group using videotaped presentations, programmed instruction manuals, or computer interactive programs.
 
  Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

JaynaD87

  • Sr. Member
  • ****
  • Posts: 368
Reply #1 on: Aug 10, 2018
Answer to Question 1

D

Answer to Question 2

FALSE


s.tung

  • Member
  • Posts: 577
Reply 2 on: Aug 10, 2018
Gracias!

lkanara2

  • Member
  • Posts: 329
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Although puberty usually occurs in the early teenage years, the world's youngest parents were two Chinese children who had their first baby when they were 8 and 9 years of age.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Did you know?

Sildenafil (Viagra®) has two actions that may be of consequence in patients with heart disease. It can lower the blood pressure, and it can interact with nitrates. It should never be used in patients who are taking nitrates.

Did you know?

In 1864, the first barbiturate (barbituric acid) was synthesized.

Did you know?

Thyroid conditions may make getting pregnant impossible.

Order and Duration of Sleep Stages Through a Typical Night Order and Duration of Sleep Stages Through a Typical Night
Types of Health Insurance Service Coverage Types of Health Insurance Service Coverage
Mean scores for Erikson’s stage V (Identity) for two cohorts. Scores for both cohorts increase ... Mean scores for Erikson’s stage V (Identity) for two cohorts. Scores for both cohorts increase ...
Asomatognosia typically involves damage to the right parietal lobe. Asomatognosia typically involves damage to the right parietal lobe.
Stage of Surgical Anesthesia: Guedel's Classification Stage of Surgical Anesthesia: Guedel's Classification
How to analyse a pathological stage plot? How to analyse a pathological stage plot?
Video: Inflammation and Fever

For a complete list of videos, visit our video library