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Author Question: Why is empowerment so important relative to dealing with guest problems and complaints? What will ... (Read 18 times)

NguyenJ

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  • Posts: 516
on: Aug 10, 2018
Why is empowerment so important relative to dealing with guest problems and complaints?
 
  What will be an ideal response?

Question 2

Convert 2  to a single fraction.
 
  What will be an ideal response?


sultansheikh

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Reply #1 on: Aug 10, 2018
Answer to Question 1

Empowerment gives the individual the freedom and support to respond directly and immediately
to solve customer problems. It also encourages constant review of individual and group
performance relative to customer satisfaction driving continuous improvement.

Answer to Question 2

Step 1: 2X4 = 8 . Step 2: 8+3 = 11 . Step 3: Answer
= 11/4


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