When ending a call, you should a. promise your supervisor will ...

[Wadzanai]

When ending a call, you should
 a. promise your supervisor will call the caller back.
  b. hang up first.
  c. thank the caller when appropriate.
  d. All of the above

Question 2

The best way to clarify rumors is to
 a. ignore them.
  b. attack the source.
  c. deny them.
  d. either A or B, depending on the type of rumor.

[dlook33]

Answer to Question 1

C

Answer to Question 2

D

[Wadzanai]

Thanks

[dlook33]

Welcome