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Author Question: When ending a call, you should a. promise your supervisor will call the caller back. b. hang up ... (Read 160 times)

Wadzanai

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on: Aug 22, 2018
When ending a call, you should
 a. promise your supervisor will call the caller back.
  b. hang up first.
  c. thank the caller when appropriate.
  d. All of the above

Question 2

The best way to clarify rumors is to
 a. ignore them.
  b. attack the source.
  c. deny them.
  d. either A or B, depending on the type of rumor.


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dlook33

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Reply #1 on: Aug 22, 2018
Answer to Question 1

C

Answer to Question 2

D


Wadzanai

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Reply #2 on: Aug 22, 2018
Thanks


dlook33

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Reply #3 on: Aug 22, 2018
Welcome :)


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