Author Question: Listening effectively when dealing with customers: a. shows that you care about your customers. b. ... (Read 99 times)

maychende · **on:** Aug 22, 2018

Listening effectively when dealing with customers:
a. shows that you care about your customers.
b. says to the customer that you believe he or she is important.
c. does not require human relations skills.
d. Both A and B

Question 2

The key unit in The Stinking Onion Restaurant is Stinking..
a. True
b. False
Indicate whether the statement is true or false