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Author Question: It is important to follow up with a customer to determine whether or not a solution has been ... (Read 59 times)

Wadzanai

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It is important to follow up with a customer to determine whether or not a solution has been implemented or was effective.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

RIM programs should have the following features:
 a. adherence to the ARMA Principles
 b. a legally defensible retention schedule
 c. efficient procedures for managing the five stages of the record life cycle
  d. well-trained staff
 e. All of the above



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SVictor

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Answer to Question 1

True

Answer to Question 2

e




SVictor

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