It is important to follow up with a customer to determine whether ...

[Wadzanai]

It is important to follow up with a customer to determine whether or not a solution has been implemented or was effective.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

RIM programs should have the following features:
 a. adherence to the ARMA Principles
 b. a legally defensible retention schedule
 c. efficient procedures for managing the five stages of the record life cycle
  d. well-trained staff
 e. All of the above

[SVictor]

Answer to Question 1

True

Answer to Question 2

e

[Wadzanai]

Thank you!

[SVictor]

Always glad to help...