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Author Question: The best advice to follow when handling an angry caller is to deal with the situation first. ... (Read 63 times)

viki

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on: Aug 22, 2018
The best advice to follow when handling an angry caller is to deal with the situation first.
 
  Indicate whether the statement is true or false.

Question 2

Interactive voice response services are similar to the services provided by a telephone answering service.
 
  Indicate whether the statement is true or false.


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raili21

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Reply #1 on: Aug 22, 2018
Answer to Question 1

FALSE

Answer to Question 2

FALSE


viki

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Reply 2 on: Aug 22, 2018
Thanks for the timely response, appreciate it

cassie_ragen

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Reply 3 on: Yesterday
Excellent

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