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Author Question: The best advice to follow when handling an angry caller is to deal with the situation first. ... (Read 26 times)

viki

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The best advice to follow when handling an angry caller is to deal with the situation first.
 
  Indicate whether the statement is true or false.

Question 2

Interactive voice response services are similar to the services provided by a telephone answering service.
 
  Indicate whether the statement is true or false.



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raili21

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Answer to Question 1

FALSE

Answer to Question 2

FALSE




viki

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Reply 2 on: Aug 22, 2018
Wow, this really help


smrtceo

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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