Explain how you can reflect a positive, sincere, and appropriate ...

[asd123]

Explain how you can reflect a positive, sincere, and appropriate tone in your written communications.
 
  What will be an ideal response?

Question 2

Explain how you can improve your oral communication with those of other cultures.
 
  What will be an ideal response?

[kardosa007]

Answer to Question 1

The tone of each letter must be appropriate for the given situation. Whenever it is appropriate, write informally and
radiate a warm, friendly tone. Be courteous and tactful. You can be tactful by replacing negative words and phrases
with words and phrases that are positive in tone. For instance, avoid words such as failure, incorrect, or error.

Answer to Question 2

Learn common greetings and responses; use simple English; speak slowly and enunciate clearly; watch for blank
stares; ask the listener to paraphrase; accept blame for misunderstanding; listen without interrupting; follow up in
writing when negotiating; observe nonverbal messages.

[asd123]

Thanks

[kardosa007]

Welcome