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Author Question: Which of the following metrics is most likely used in evaluating an outsourced call centre but not a ... (Read 55 times)

Mr. Wonderful

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Question 1

Which of the following statements is most accurate?
◦ outsourcing is growing; international trade is growing
◦ outsourcing is shrinking; international trade is growing
◦ outsourcing is growing; international trade is shrinking
◦ outsourcing is shrinking; international trade is shrinking
◦ outsourcing is holding steady, but international trade always shrinks when outsourcing grows

Question 2

Which of the following metrics is most likely used in evaluating an outsourced call centre but not a manufacturing process?
◦ cost
◦ logistics
◦ quality
◦ personnel evaluations and training
◦ delivery


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Marked as best answer by Mr. Wonderful on Dec 3, 2019

cswans24

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Mr. Wonderful

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Reply 2 on: Dec 3, 2019
Great answer, keep it coming :)


kswal303

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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