This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: E-commerce has affected customer service by: (Read 47 times)

Sportsfan2111

  • Hero Member
  • *****
  • Posts: 585
on: Mar 30, 2020

Question 1

The Gallup polling organization describes customer ________ as a critical variable in building loyalty.
◦ engagement
◦ involvement
◦ tech-savvy
◦ generosity

Question 2

E-commerce has affected customer service by:
◦ eliminating the need to write a letter to complain.
◦ reducing the impact of complaint web sites since there are now so many of them.
◦ making spreading the word about service experiences easier than ever.
◦ reducing the need for good face-to-face transactions.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by Sportsfan2111 on Mar 30, 2020

Harbringer

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 42% of students answer this correctly


Sportsfan2111

  • Member
  • Posts: 585
Reply 2 on: Mar 30, 2020
YES! Correct, THANKS for helping me on my review

emsimon14

  • Member
  • Posts: 344
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Excessive alcohol use costs the country approximately $235 billion every year.

Did you know?

The National Institutes of Health have supported research into acupuncture. This has shown that acupuncture significantly reduced pain associated with osteoarthritis of the knee, when used as a complement to conventional therapies.

Did you know?

More than 150,000 Americans killed by cardiovascular disease are younger than the age of 65 years.

Did you know?

About 60% of newborn infants in the United States are jaundiced; that is, they look yellow. Kernicterus is a form of brain damage caused by excessive jaundice. When babies begin to be affected by excessive jaundice and begin to have brain damage, they become excessively lethargic.

Did you know?

Computer programs are available that crosscheck a new drug's possible trade name with all other trade names currently available. These programs detect dangerous similarities between names and alert the manufacturer of the drug.

Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
The legacy of Confucian thought continued for centuries in the form of civil service examinations ... The legacy of Confucian thought continued for centuries in the form of civil service examinations ...
Regions of the Brain Affected by Antianxiety Medications Regions of the Brain Affected by Antianxiety Medications
Moving currents are affected by Earth’s rotation Moving currents are affected by Earth’s rotation
An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ... An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ...
A boy affected with cleidocranial dysplasia (CCD) A boy affected with cleidocranial dysplasia (CCD)
Video: Angiotensin II - kidneys, adrenal glands and dehydration

For a complete list of videos, visit our video library