When confronted with the that'snot-all technique, we should ...

[Jipu 123]

When confronted with the that'snot-all technique, we should always remember that the person making the request ________.
 
  a) correctly assumes that we will mindlessly approve of a cost reduction of any itemincluding a very expensive one
  b) is trying to give us a good deal in order to help us out
  c) ultimately just wants to gain compliance
  d) is watching our reactions and will add a bonus only if he or she feels it will work

Question 2

Individuals who have high self-esteem and could be described as showing instability may exhibit ________.
 
  a) hostility and defensive responses when their self-esteem is threatened
  b) the most humility when someone challenges their self-esteem
  c) major depression when their self-esteem is threatened
  d) passive responses, as though they are above it all

[cuttiesgirl16]

Answer to Question 1

c

Answer to Question 2

a

[Jipu 123]

Gracias!

[diana chang]

Excellent