Author Question: When confronted with the that'snot-all technique, we should always remember that the person making ... (Read 62 times)

Jipu 123 · **on:** Jun 22, 2018

When confronted with the that'snot-all technique, we should always remember that the person making the request ________.

a) correctly assumes that we will mindlessly approve of a cost reduction of any itemincluding a very expensive one
b) is trying to give us a good deal in order to help us out
c) ultimately just wants to gain compliance
d) is watching our reactions and will add a bonus only if he or she feels it will work

Question 2

Individuals who have high self-esteem and could be described as showing instability may exhibit ________.

a) hostility and defensive responses when their self-esteem is threatened
b) the most humility when someone challenges their self-esteem
c) major depression when their self-esteem is threatened
d) passive responses, as though they are above it all