Skills and Trades

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Nonverbal communication includes all of the following EXCEPT _______. A) Mannerisms B) ... Started by tuffie	1 Replies 77 Views	Jun 23, 2018 by whitcassie
The person who moves and cleans vehicles and assists in general upkeep of vehicles and the shop as ... Started by MirandaLo	1 Replies 126 Views	Jun 23, 2018 by Bsand8
What are the benefits in using a fate rate method of pricing to the customer? What will be an ... Started by lb_gilbert	1 Replies 46 Views	Jun 23, 2018 by Jordin Calloway
When asked to meet with an upset customer you should remember that it is important to always ______. ... Started by mynx	1 Replies 78 Views	Jun 23, 2018 by Tabitha_2016
So that the customer understands that you can relate to their situation it is important that you ... Started by bio_gurl	3 Replies 78 Views	Jun 23, 2018 by trampas
Which of the following technician organization plans groups the technicians together rather than ... Started by Jkov05	1 Replies 42 Views	Jun 23, 2018 by reelove4eva
Harriett is an ASE Master Technician with 15 years of experience. She is one of the most productive ... Started by soccerdreamer_17	1 Replies 189 Views	Jun 23, 2018 by vickyvicksss
When an upset customer is engaged in recounting the technical difficulties concerning his/her ... Started by Metfan725	1 Replies 102 Views	Jun 23, 2018 by miss_1456@hotmail.com
In the support group system of paying the technicians the group shares in the total number the group ... Started by Mr3Hunna	1 Replies 208 Views	Jun 23, 2018 by Viet Thy
When one of your current customers sends a potential candidate to you for a job opening this is ... Started by audie	1 Replies 93 Views	Jun 23, 2018 by kescobar@64
The development of a comprehensive listing of all the individual duties and activities that must be ... Started by soccerdreamer_17	1 Replies 71 Views	Jun 23, 2018 by ong527
Service repair shops have a person who is responsible for collecting payments from customers and ... Started by Zulu123	1 Replies 121 Views	Jun 23, 2018 by chem1s3
Books that provide labor job descriptions and standard times to charge the customer and pay a ... Started by lindiwe	3 Replies 101 Views	Jun 23, 2018 by gstein359
The claims administrator should be required to have been a technician before applying for the ... Started by mcmcdaniel	1 Replies 163 Views	Jun 23, 2018 by mfedorka
A job description that lacks a clear and detailed definition of job responsibilities may cause a ... Started by DelorasTo	1 Replies 71 Views	Jun 23, 2018 by Alyson.hiatt@yahoo.com
Once goals and objectives are established, it is important that you ________. A) Obsess over them ... Started by Themember4	1 Replies 110 Views	Jun 23, 2018 by shayla
Short term bonuses that are tied to specific performance within a set time period would be known ... Started by tiara099	1 Replies 135 Views	Jun 23, 2018 by eliasc0401
Carefully measuring ________ will help the manager achieve the company goals. A) Productivity B) ... Started by V@ndy87	1 Replies 79 Views	Jun 23, 2018 by jonathanballen97
When working on a large and complex project, what is the purpose of using sub-goals? What will be ... Started by xclash	1 Replies 156 Views	Jun 23, 2018 by bubulittle310@msn.cn
The step in the repair process where repairs are verified is called _________. A) Quality ... Started by HCHenry	1 Replies 142 Views	Jun 23, 2018 by lou
The practice in progressive discipline that is considered a pre-disciplinary step is _______. A) ... Started by Haya94	3 Replies 174 Views	Jun 23, 2018 by alvinum
Started early and followed step by step, ___________________________ can be an effective tool in ... Started by laurencescou	1 Replies 178 Views	Jun 23, 2018 by IAPPLET
The difference between a ________________ is that one simply makes the employee aware that a problem ... Started by anjilletteb	1 Replies 105 Views	Jun 23, 2018 by leeeep
_____________ is not a product or a service, it is a complex process of letting people know what you ... Started by a0266361136	1 Replies 146 Views	Jun 23, 2018 by zhanghao
____________, although not the top factor in determining the customer's final choice to purchase is ... Started by jerry coleman	1 Replies 127 Views	Jun 23, 2018 by yeungji