« previous next »

Author Question: When a customer has a legitimate claim or complaint, he or she can expect a positive response from a ... (Read 76 times)

melina_rosy

  • Hero Member
  • *****
  • Posts: 531
on: Jun 23, 2018
When a customer has a legitimate claim or complaint, he or she can expect a positive response from a company.
  Indicate whether the statement is true or false

Question 2

Claims made by telephone or e-mail are just as effective as claims made in writing.
  Indicate whether the statement is true or false


samiel-sayed

  • Sr. Member
  • ****
  • Posts: 337
Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Historic treatments for rheumatoid arthritis have included gold salts, acupuncture, a diet consisting of apples or rhubarb, nutmeg, nettles, bee venom, bracelets made of copper, prayer, rest, tooth extractions, fasting, honey, vitamins, insulin, snow collected on Christmas, magnets, and electric convulsion therapy.

Did you know?

Recent studies have shown that the number of medication errors increases in relation to the number of orders that are verified per pharmacist, per work shift.

Did you know?

The term bacteria was devised in the 19th century by German biologist Ferdinand Cohn. He based it on the Greek word "bakterion" meaning a small rod or staff. Cohn is considered to be the father of modern bacteriology.

Did you know?

Patients should never assume they are being given the appropriate drugs. They should make sure they know which drugs are being prescribed, and always double-check that the drugs received match the prescription.

Did you know?

Egg cells are about the size of a grain of sand. They are formed inside of a female's ovaries before she is even born.

I'm Positive! I'm Positive!
Family interactions change in response to the developing child, and parenting characteristics, such ... Family interactions change in response to the developing child, and parenting characteristics, such ...
Instructions for Completing the CMS-1500 (02/12) Claim Form Continued Instructions for Completing the CMS-1500 (02/12) Claim Form Continued
Bulk flow by positive pressure (pressure Bulk flow by positive pressure (pressure
The peptidoglycan layer of Gram-positive bacteria The peptidoglycan layer of Gram-positive bacteria
Variations in patient response to drugs Variations in patient response to drugs
Video: Role of the urinary system - acidosis and alkalosis

For a complete list of videos, visit our video library