« previous next »

Author Question: When a customer has a legitimate claim or complaint, he or she can expect a positive response from a ... (Read 89 times)

melina_rosy

  • Hero Member
  • *****
  • Posts: 531
on: Jun 23, 2018
When a customer has a legitimate claim or complaint, he or she can expect a positive response from a company.
  Indicate whether the statement is true or false

Question 2

Claims made by telephone or e-mail are just as effective as claims made in writing.
  Indicate whether the statement is true or false


samiel-sayed

  • Sr. Member
  • ****
  • Posts: 337
Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Before a vaccine is licensed in the USA, the Food and Drug Administration (FDA) reviews it for safety and effectiveness. The CDC then reviews all studies again, as well as the American Academy of Pediatrics and the American Academy of Family Physicians. Every lot of vaccine is tested before administration to the public, and the FDA regularly inspects vaccine manufacturers' facilities.

Did you know?

Once thought to have neurofibromatosis, Joseph Merrick (also known as "the elephant man") is now, in retrospect, thought by clinical experts to have had Proteus syndrome. This endocrine disease causes continued and abnormal growth of the bones, muscles, skin, and so on and can become completely debilitating with severe deformities occurring anywhere on the body.

Did you know?

Every 10 seconds, a person in the United States goes to the emergency room complaining of head pain. About 1.2 million visits are for acute migraine attacks.

Did you know?

Carbamazepine can interfere with the results of home pregnancy tests. If you are taking carbamazepine, do not try to test for pregnancy at home.

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

The human birth process as an example of positive feedback. The human birth process as an example of positive feedback.
Dynamic Response of Thermometers Experiment Dynamic Response of Thermometers Experiment
When the exhaust is lean, the PCM applies a positive current into the pump cell. When the exhaust is lean, the PCM applies a positive current into the pump cell.
Orange section of the Emergency Response Guidebook (ERG). Orange section of the Emergency Response Guidebook (ERG).
Positive and Negative Reinforcement Positive and Negative Reinforcement
A hypothesis test is performed to test the claim that a population proportion is greater than ... A hypothesis test is performed to test the claim that a population proportion is greater than ...
Video: How does an animal choose what food to eat?

For a complete list of videos, visit our video library