« previous next »

Author Question: When a customer has a legitimate claim or complaint, he or she can expect a positive response from a ... (Read 79 times)

melina_rosy

  • Hero Member
  • *****
  • Posts: 531
on: Jun 23, 2018
When a customer has a legitimate claim or complaint, he or she can expect a positive response from a company.
  Indicate whether the statement is true or false

Question 2

Claims made by telephone or e-mail are just as effective as claims made in writing.
  Indicate whether the statement is true or false


samiel-sayed

  • Sr. Member
  • ****
  • Posts: 337
Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

There are more bacteria in your mouth than there are people in the world.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

Limit intake of red meat and dairy products made with whole milk. Choose skim milk, low-fat or fat-free dairy products. Limit fried food. Use healthy oils when cooking.

Did you know?

In the ancient and medieval periods, dysentery killed about ? of all babies before they reach 12 months of age. The disease was transferred through contaminated drinking water, because there was no way to adequately dispose of sewage, which contaminated the water.

Did you know?

Medication errors are more common among seriously ill patients than with those with minor conditions.

Gram-positive and Gram-negative bacteria. Gram-positive and Gram-negative bacteria.
The three stages of a specific immune response. The three stages of a specific immune response.
Three ways that factors affect mortality in response to changes in population density. Three ways that factors affect mortality in response to changes in population density.
Pharmacogenomics, Genetic makeup, Drug development, Individual response to drugs, Prescriptions Pharmacogenomics, Genetic makeup, Drug development, Individual response to drugs, Prescriptions
Selected Biologic Response Modifiers and Miscellaneous Antineoplastics Selected Biologic Response Modifiers and Miscellaneous Antineoplastics
A completed CMS-1500 (02/12) claim form. A completed CMS-1500 (02/12) claim form.
Video: Blood Flow Through the Kidneys

For a complete list of videos, visit our video library