This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Following up on bad news in writing is important to _________. A) promote good relations B) ... (Read 69 times)

krzymel

  • Hero Member
  • *****
  • Posts: 548
on: Jun 23, 2018
Following up on bad news in writing is important to _________.
 A) promote good relations
  B) formally confirm follow-up procedures
  C) establish a record of the incident
  D) achieve all of these purposes

Question 2

A customer has posted a negative comment on your company's Facebook page about her dissatisfaction with the customer service she received. What should you do?
 A) Delete the comment immediately before too many people see it.
  B) File a lawsuit against the customer for libel.
  C) Reply to the customer's post within 24 hours.
  D) Ignore the comment.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

isabelt_18

  • Sr. Member
  • ****
  • Posts: 342
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

C


krzymel

  • Hero Member
  • *****
  • Posts: 548
Reply #2 on: Jun 23, 2018
Correct answers!


isabelt_18

  • Sr. Member
  • ****
  • Posts: 342
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Women are two-thirds more likely than men to develop irritable bowel syndrome. This may be attributable to hormonal changes related to their menstrual cycles.

Did you know?

Barbituric acid, the base material of barbiturates, was first synthesized in 1863 by Adolph von Bayer. His company later went on to synthesize aspirin for the first time, and Bayer aspirin is still a popular brand today.

Did you know?

Adolescents often feel clumsy during puberty because during this time of development, their hands and feet grow faster than their arms and legs do. The body is therefore out of proportion. One out of five adolescents actually experiences growing pains during this period.

Did you know?

People about to have surgery must tell their health care providers about all supplements they take.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

A passenger train crosses Stony Creek Bridge in the Rocky Mountains in 1878. Railroads were importan A passenger train crosses Stony Creek Bridge in the Rocky Mountains in 1878. Railroads were importan
Important Trace Elements in the Body Important Trace Elements in the Body
Hydrolysis reactions for some biochemically important phosphate compounds (part 3) Hydrolysis reactions for some biochemically important phosphate compounds (part 3)
Sticky foods such as dried fruits can adhere to teeth and promote decay Sticky foods such as dried fruits can adhere to teeth and promote decay
Access to clean drinking water is just as important as adequate nutrition for human health Access to clean drinking water is just as important as adequate nutrition for human health
Number writing practice 1-30 kindergarten Number writing practice 1-30 kindergarten
Video: Deglutition

For a complete list of videos, visit our video library