This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Following up on bad news in writing is important to _________. A) promote good relations B) ... (Read 112 times)

krzymel

  • Hero Member
  • *****
  • Posts: 548
on: Jun 23, 2018
Following up on bad news in writing is important to _________.
 A) promote good relations
  B) formally confirm follow-up procedures
  C) establish a record of the incident
  D) achieve all of these purposes

Question 2

A customer has posted a negative comment on your company's Facebook page about her dissatisfaction with the customer service she received. What should you do?
 A) Delete the comment immediately before too many people see it.
  B) File a lawsuit against the customer for libel.
  C) Reply to the customer's post within 24 hours.
  D) Ignore the comment.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

isabelt_18

  • Sr. Member
  • ****
  • Posts: 342
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

C


krzymel

  • Hero Member
  • *****
  • Posts: 548
Reply #2 on: Jun 23, 2018
Correct answers!


isabelt_18

  • Sr. Member
  • ****
  • Posts: 342
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Russia has the highest death rate from cardiovascular disease followed by the Ukraine, Romania, Hungary, and Poland.

Did you know?

The ratio of hydrogen atoms to oxygen in water (H2O) is 2:1.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

Children’s interactions with older siblings may help promote an understanding of other people’s ... Children’s interactions with older siblings may help promote an understanding of other people’s ...
Good ethical judgment comes from both learning and experience. Good ethical judgment comes from both learning and experience.
Types of Policies Important for a Massage Therapy Practice Types of Policies Important for a Massage Therapy Practice
Metabolic adaptations promote alternative fuel use during starvation Metabolic adaptations promote alternative fuel use during starvation
Specific Nutrients and Behaviors Are Important during the First Trimester Specific Nutrients and Behaviors Are Important during the First Trimester
Number writing practice 1-30 kindergarten Number writing practice 1-30 kindergarten
Video: Otitis Media

For a complete list of videos, visit our video library