This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Following up on bad news in writing is important to _________. A) promote good relations B) ... (Read 106 times)

krzymel

  • Hero Member
  • *****
  • Posts: 548
on: Jun 23, 2018
Following up on bad news in writing is important to _________.
 A) promote good relations
  B) formally confirm follow-up procedures
  C) establish a record of the incident
  D) achieve all of these purposes

Question 2

A customer has posted a negative comment on your company's Facebook page about her dissatisfaction with the customer service she received. What should you do?
 A) Delete the comment immediately before too many people see it.
  B) File a lawsuit against the customer for libel.
  C) Reply to the customer's post within 24 hours.
  D) Ignore the comment.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

isabelt_18

  • Sr. Member
  • ****
  • Posts: 342
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

C


krzymel

  • Hero Member
  • *****
  • Posts: 548
Reply #2 on: Jun 23, 2018
Correct answers!


isabelt_18

  • Sr. Member
  • ****
  • Posts: 342
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

The highest suicide rate in the United States is among people ages 65 years and older. Almost 15% of people in this age group commit suicide every year.

Did you know?

Oxytocin is recommended only for pregnancies that have a medical reason for inducing labor (such as eclampsia) and is not recommended for elective procedures or for making the birthing process more convenient.

Did you know?

The top five reasons that children stay home from school are as follows: colds, stomach flu (gastroenteritis), ear infection (otitis media), pink eye (conjunctivitis), and sore throat.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

Did you know?

It is important to read food labels and choose foods with low cholesterol and saturated trans fat. You should limit saturated fat to no higher than 6% of daily calories.

This young child is pulling at the ear and acting fussy, two important signs of otitis media. This young child is pulling at the ear and acting fussy, two important signs of otitis media.
Examples of Ways That Different Types of Intersections of Two Line Segments Can Be Transformed into Examples of Ways That Different Types of Intersections of Two Line Segments Can Be Transformed into
A typical good oxygen sensor waveform as displayed on a digital storage oscilloscope. Look for ... A typical good oxygen sensor waveform as displayed on a digital storage oscilloscope. Look for ...
Good contact feels full, confident, and deliberate and establishes a warm connection between massage ... Good contact feels full, confident, and deliberate and establishes a warm connection between massage ...
A good disinfecting solution you can make yourself consists of 1 part bleach to 10 parts water. A good disinfecting solution you can make yourself consists of 1 part bleach to 10 parts water.
Important Bonds in Biological Molecules Important Bonds in Biological Molecules
Video: Mendel's Pea Experiment

For a complete list of videos, visit our video library